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Privacy Policy

Privacy Policy

Effective Date: 1/1/2025
Last Updated: 9/17/2025

Fortitude Construction Group ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data, especially in relation to our SMS/text messaging campaigns registered under The Campaign Registry (TCR) or other applicable rules. By using our website or opting in to SMS communications, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect various types of personal information when you interact with us, including but not limited to:

  • Contact information (e.g., name, email address, mobile phone number)
  • Consent records (including time, date, method of opt-in)
  • Usage information (e.g., how you use our website, clicks, browsing activity)
  • IP address, device identifiers, and other technical data
  • Other information you voluntarily submit to us (e.g., through forms, surveys)

2. How We Use Your Information

We will use the information we collect for purposes such as:

  • Delivering SMS/text messages, alerts, updates, promotions, or other communications you have opted in to receive
  • Verifying and maintaining records of your consent, to comply with TCR or other applicable regulations
  • Improving our services, website, and communications (analytics, performance, etc.)
  • Customer support and responding to your inquiries
  • Complying with legal obligations

3. Mobile Opt-In Data

No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties.

4. SMS Terms and Conditions

By opting in to receive messages, the end user agrees to receive communications from Fortitude Construction Group regarding construction services. End users can opt out at any time by replying "STOP" or request more information by replying "HELP." Message frequency may vary. Message and data rates may apply.

5. Sharing and Disclosure of Information

We will not sell, rent, or share your personal mobile information (including mobile numbers, SMS opt-in status, or originator consent) with third parties or affiliates for promotional or marketing purposes.

We may share your information with trusted third-party service providers who help us operate our SMS campaigns, deliver messages, or otherwise fulfill the purposes described above. These third parties are contractually obligated to use the data only for those purposes.

We may also disclose information as required by law (e.g., to comply with legal process, regulation) or to protect legal rights, property, or safety.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, enforce our agreements, or as otherwise required. If you opt out of SMS communications, we may retain minimal information (such as your opt-out record) to honor your choice and comply with regulatory / campaign registration requirements.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access or receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete or erase your information, to the extent permitted by law and regulatory obligations
  • The right to withdraw consent at any time (for example, by opting out of SMS messages)
  • The right to object to certain processing

To exercise these rights, contact us at the address given below.

8. Security

We use industry-standard physical, technical, and administrative safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after those changes constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us:

Fortitude Construction Group
Address: PO Box 7471, Spokane, WA, 99207
Phone: 509-201-4455

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